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AI Receptionist for Veterinary Clinics

An AI receptionist for vet clinics that pet owners love

Worried pet owners, refill requests, and vaccine appointments flood your lines. Clutchphone answers every call, books visits, and makes sure urgent cases get to your team fast.

Book a Call See how it works
The problem

Why veterinary clinics miss calls

Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for veterinary clinics.

Phones ring during surgeries and exams

Your techs and CSRs are with patients, so calls pile up and pet owners wait on hold.

Urgent calls need fast triage

Knowing whether a pet needs to come in now or can wait is critical.

Repetitive requests

Refills, records, and vaccine reminders take time away from patients in the building.

What it handles

What our AI receptionist does for veterinary clinics

Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.

Appointment booking

Books wellness visits, vaccines, sick visits, and surgery consults by doctor and appointment type.

Urgent triage

Follows your triage protocol to book urgent visits or direct owners to the nearest emergency hospital.

Refills & records

Captures prescription refill and records requests and sends them to your team.

Boarding & grooming

Answers questions and books boarding or grooming if you offer them.

How It Works

From first call to fully live

We handle the build and the integrations. Your team just shows up for the kickoff and the review.

  1. 01

    Discovery call on Zoom

    We map how calls come into your vet clinic, your call types and volume, and the systems the AI needs to read from and write to.

  2. 02

    We build & integrate

    We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.

  3. 03

    Test, then go live

    Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.

  4. 04

    Optimize continuously

    Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.

Incoming call Pet owner · Existing client
AI on call
CallerHi, my dog Max has been throwing up since this morning.
Clutchphone AII'm sorry Max isn't feeling well. Is he still drinking water, and has he eaten anything unusual?
CallerHe's drinking, but he got into the trash last night.
Clutchphone AIThanks. I'd like Dr. Kim to see him today. I have 2:40pm open. You're booked, and I've noted the trash ingestion for the doctor.
  • Same-day sick visit booked
  • Triage notes added to patient record
  • Confirmation text sent

Example call flow for illustration.

Connects to the software veterinary clinics already use

ezyVet AVImark Cornerstone Shepherd Google Calendar Custom APIs Custom APIs & webhooks

Integration method depends on each platform's API and is confirmed during discovery.

FAQs

Questions, answered

Can it triage urgent pet emergencies?
Yes. We build a triage script with your medical team. The AI asks the questions you define and books an urgent visit, transfers to staff, or directs owners to emergency care.
Does it integrate with our veterinary practice software?
We connect to your PIMS through its API or integration partners where available. If direct booking isn't possible, the AI sends structured requests to your team.
Can it handle refill requests?
Yes. It collects the pet, medication, and pharmacy details and sends a task to your team for approval.
Can it answer after hours?
Yes. It answers 24/7 and follows your after-hours rules, such as referring emergencies to a partner ER.
How much does an AI receptionist for veterinary clinics cost?
Pricing is scoped to your call volume, the integrations and actions you need, and your support requirements. Book a 30-minute call and we'll send a tailored proposal for your vet clinic.
How long does setup take?
It depends on the number of call types and integrations. After a discovery call we'll give you a clear timeline and rollout plan, usually starting with one line or queue before expanding.
Book a Call

Get an AI receptionist for your vet clinic

Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your vet clinic already uses.

  • Your call volume, call types, and where calls fall through today
  • Which systems the AI should connect to and what actions it should take
  • A live walkthrough and a tailored proposal
Zoom 30 minutes No commitment

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