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AI Receptionist for Auto Repair Shops

An AI receptionist for auto repair shops

Your service advisors are writing tickets and talking to customers at the counter while the phone rings. Clutchphone answers every call, books service, and handles status questions.

Book a Call See how it works
The problem

Why auto repair shops miss calls

Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for auto repair shops.

Advisors juggling counter and phones

Customers at the counter and on the phone compete for the same people.

"Is my car ready?" calls

Status calls interrupt work all day.

Missed calls after close

Drivers with a check engine light call in the evening and book elsewhere.

What it handles

What our AI receptionist does for auto repair shops

Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.

Service booking

Books oil changes, brakes, diagnostics, and repairs into open bays.

Repair status

Looks up repair status where your shop software allows, or takes a message.

Pricing questions

Quotes standard service prices and diagnostic fees you approve.

Tow & drop-off

Explains drop-off and key box procedures and routes towing requests.

How It Works

From first call to fully live

We handle the build and the integrations. Your team just shows up for the kickoff and the review.

  1. 01

    Discovery call on Zoom

    We map how calls come into your auto repair shop, your call types and volume, and the systems the AI needs to read from and write to.

  2. 02

    We build & integrate

    We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.

  3. 03

    Test, then go live

    Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.

  4. 04

    Optimize continuously

    Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.

Incoming call Customer · Evening
AI on call
CallerHi, my brakes are grinding. Can I bring my car in tomorrow?
Clutchphone AIDefinitely. What's the year, make, and model?
Caller2018 Honda Accord.
Clutchphone AIThanks. I've booked a brake inspection tomorrow at 8am. You can also drop it off tonight using our key box. I'm texting you the instructions.
  • Brake inspection booked
  • Vehicle added to customer record
  • Drop-off instructions sent

Example call flow for illustration.

Connects to the software auto repair shops already use

Tekmetric Shopmonkey Mitchell 1 Shop-Ware Google Calendar Custom APIs Custom APIs & webhooks

Integration method depends on each platform's API and is confirmed during discovery.

FAQs

Questions, answered

Does it work with Tekmetric or Shopmonkey?
We connect to shop management systems through APIs or webhooks where available to book appointments and look up repair orders.
Can it tell customers if their car is ready?
If your shop software exposes status, yes. Otherwise it takes a message and notifies the advisor.
Can it quote repair prices?
It shares standard prices and diagnostic fees you approve. Repair estimates stay with your advisors.
Will it book into the right bay or tech?
Where your scheduling supports it, it books by service type and capacity.
How much does an AI receptionist for auto repair shops cost?
Pricing is scoped to your call volume, the integrations and actions you need, and your support requirements. Book a 30-minute call and we'll send a tailored proposal for your auto repair shop.
How long does setup take?
It depends on the number of call types and integrations. After a discovery call we'll give you a clear timeline and rollout plan, usually starting with one line or queue before expanding.
Book a Call

Get an AI receptionist for your auto repair shop

Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your auto repair shop already uses.

  • Your call volume, call types, and where calls fall through today
  • Which systems the AI should connect to and what actions it should take
  • A live walkthrough and a tailored proposal
Zoom 30 minutes No commitment

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