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AI Answering Service for Law Firms

An AI legal receptionist that turns calls into signed clients

Potential clients call the first firm that answers. Clutchphone answers every call, runs your intake script, books consultations, and logs every lead so your attorneys can focus on billable work.

The problem

Why law firms miss calls

Every unanswered call is a client, patient, or job that might go to a competitor. Here's where phones break down for law firms.

Missed calls are missed cases

People with legal problems want help now. If voicemail picks up, they call the next firm.

Attorneys stuck on intake calls

Screening unqualified leads eats into billable hours.

Leads fall through the cracks

Phone inquiries rarely make it into your intake software with full details.

What it handles

What our AI receptionist does for law firms

Clutchphone doesn't just take messages. It understands the caller, completes the task, and logs it in your systems.

Legal intake

Runs your intake script by practice area and captures the facts, deadlines, and opposing parties you need.

Consultation scheduling

Books consultations with the right attorney and collects any consultation fees through your process.

Existing client calls

Recognizes clients, takes detailed messages, and routes urgent matters to the right attorney.

Lead logging

Creates leads in your CRM or intake software with notes, source, and outcome.

How It Works

From first call to fully live

We handle the build and the integrations. Your team just shows up for the kickoff and the review.

  1. 01

    Discovery call on Zoom

    We map how calls come into your law firm, your call types and volume, and the systems the AI needs to read from and write to.

  2. 02

    We build & integrate

    We train your agent on your services, policies, and FAQs and connect it to your scheduling, CRM, and phone lines. Keep your existing numbers.

  3. 03

    Test, then go live

    Start with one line, overflow, or after-hours calls. We listen to real calls, refine responses and actions, then roll out.

  4. 04

    Optimize continuously

    Call analytics show what callers need. We keep tuning the agent and adding new actions as your workflows evolve.

Incoming call Potential client · After hours
AI on call
CallerHi, I think I'm being wrongfully terminated and I don't know what to do.
Clutchphone AII'm sorry you're going through this. I can get you set up with one of our employment attorneys. When did your employer notify you?
CallerYesterday. They said it was performance, but I just reported harassment.
Clutchphone AIThank you. I've captured the details and booked a consultation with Attorney Brooks tomorrow at 11am. You'll get a confirmation text shortly.
  • Intake completed for employment matter
  • Consultation booked with attorney
  • Lead created in intake software

Example call flow for illustration.

Connects to the software law firms already use

Clio Lawmatics MyCase Filevine Salesforce Outlook Custom APIs & webhooks

Integration method depends on each platform's API and is confirmed during discovery.

FAQs

Questions, answered

Will the AI give legal advice?
No. It gathers information, books consultations, and routes calls. It's configured to avoid giving legal advice and to make clear that no attorney-client relationship is formed by the call.
Can it integrate with Clio or our intake software?
We connect to your practice management or intake system through its API or webhooks where available so leads, matters, and notes are created automatically. We confirm the details for your stack during discovery.
Can it handle multiple practice areas?
Yes. It identifies the practice area early in the call and follows a separate intake script for each.
How do you handle confidentiality?
We review your confidentiality obligations, data retention, and access controls during scoping and support your firm's security review.
How much does an AI receptionist for law firms cost?
Pricing is scoped to your call volume, the integrations and actions you need, and your support requirements. Book a 30-minute call and we'll send a tailored proposal for your law firm.
How long does setup take?
It depends on the number of call types and integrations. After a discovery call we'll give you a clear timeline and rollout plan, usually starting with one line or queue before expanding.
Book a Call

Get an AI receptionist for your law firm

Pick a time for a Zoom with our team. We'll show you how an AI receptionist can answer your calls and take action in the tools your law firm already uses.

  • Your call volume, call types, and where calls fall through today
  • Which systems the AI should connect to and what actions it should take
  • A live walkthrough and a tailored proposal
Zoom 30 minutes No commitment

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